Effective Date: 5/05/25
Heliroutes (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.heliroutes.co.uk (the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.
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Information We Collect
We may collect personal information that you voluntarily provide to us when you use our Site, including:
• Personal Data: When you use the contact form on our Site, we may collect personal data such as your name, email address, phone number, and any other information you choose to provide.
• Usage Data: We may collect information about your interactions with our Site, such as IP address, browser type, operating system, pages viewed, and the dates/times of your visits.
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How We Use Your Information
We use the information we collect in the following ways:
• To Provide and Maintain Our Services: To operate, maintain, and provide you with the features and functionality of our Site.
• To Communicate with You: To respond to your enquiries, send you updates, and provide customer support.
• To Improve Our Site: To analyze usage data to enhance the performance and usability of our Site.
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Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting and email delivery. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
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Security of Your Information
We implement administrative, technical, and physical security measures to help protect your personal information. While we take reasonable steps to secure the information you provide to us, no method of transmission or storage is completely secure. As such, we cannot guarantee absolute security.
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Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
• Right to Access – You have the right to request copies of your personal data.
• Right to Rectification – You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
• Right to Erasure – You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing – You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at:
📧 seb@heliroutes.co.uk
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Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor the activity on our Site and store certain information. Cookies are small text files placed on your device that help us analyze web traffic and improve the Site experience.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you disable cookies, some portions of our Site may not function properly.
For more information, please refer to our Cookies Policy.
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Third-Party Links
Our Site may contain links to third-party websites and services that are not owned or controlled by Heliroutes. We are not responsible for the content, privacy policies, or practices of any third-party websites. We recommend that you review their privacy policies before providing any personal data.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. You are advised to review this page periodically for any changes. Continued use of the Site after such changes will constitute your acknowledgment and acceptance of the updated policy.
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Contact Us
If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at:
📧 hello@heliroutes.co.uk
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Consent
By using our website and providing your personal information, you consent to the collection, use, and disclosure of your data as outlined in this Privacy Policy.
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Thank you for trusting Heliroutes. We are committed to protecting your privacy and ensuring a secure online experience.
